REFUND POLICY

No Refunds. As a general rule, all payments are final and non-refundable. We do not offer refunds or credits for unused time or partial billing periods, except for the specific trial situation explained in Section 18.2.

The Zero-Usage Trial Exception. If you move from a free trial to a paid subscription, you can request a refund for that very first charge, but only if you meet both of these rules:

• (a) You email your refund request to [Insert Support Email] within fifteen (15) days of the first charge; and
• (b) Our system records show that you generated zero (0) images during your paid subscription time.

If we check our records and confirm you meet these rules, we will refund the charge to your original payment method, minus a 4.5% administrative cancellation fee, and cancel your access right away.

Note: This exception only applies to your very first subscription charge after a trial. We do not offer refunds for automatic renewals, add-on purchases, or custom services under any circumstances.